Shipping Information

Before shipping your doll to us please read through our FAQ's and List of Services to see what types of repairs we do and do not perform.   Then print and carefully review our Authorization Packet.  Take some time to read through all of our terms and follow our instructions precisely before mailing us your doll.  It is wise to seek professional assistance in packing and shipping very fragile repairs. Please note, we do not ship outside of the United States, thus we are unable to accept International repairs. Scroll down to view all shipping / information documents required. Our shipping address is included within the information documents.

PLEASE NOTE: If you're unsure if your repair is listed in the Services Provided page, please feel free to e-mail us with photos and a description of the repair you're requesting. Simply visit the Contact Us page for contact information.